Returns

Returning a product must be advised in writing within 14 days of receiving the goods. Items which have been customised cannot be exchanged or returned unless faulty. Upon notification, the goods must be returned within 14 days. 

 

Exchanges

As per Returns, once the faulty goods have been received replacements will be shipped at the cost of the purchaser. 

 

Refunds

Refunds shall be made within 14 days of receiving the goods.